FREQUENTLY ASKED QUESTIONS

We receive many of the same questions, so we created this FAQ page to help serve you better. Please feel free to read through our frequently asked questions below. If you find your question still isn’t answered, please contact us and we will be glad to help!

Q.   I noticed your Business Lists and the prices are unbeatable! How can you offer them so inexpensively?

A.   We extract the lists electronically ourselves with our own extraction program from the Internet and from online electronic directories/databases as well as from many other sources such as telephone directories, annual statement and public records. Furthermore, We also utilize 2 call centers in India to verify our listings continually. We sort and parse the data in-house which saves money. Furthermore, we sell our lists only on the internet therefore passing on the savings directly to you!

 

Q.   I see your lists but I need even more specific data. I was wondering if you offered custom lists?

A.   We have various tools that will allow us to search and sort through our extensive business’s database and produce any custom lists in Canada or the USA. This allows us to get specific data on zip/postal codes, area codes, business names….or other info! Contact us here for a quote on what you need.

Technical Support

The data received from www.info-castle.com can be imported into any application you use to manage your data and client information. This could include contact management programs like ACT!, Goldmine, or Maximizer, accounting programs, spreadsheets (MS Excel), or any word processing program you choose! These programs can help you print letters and mailing labels, schedule your calls, and manage your opportunities. In addition, you can download our own application called Data-Interface which will allow you to read, manipulate and save the list in any way you want. Please remember when importing a list to Excel, the spreadsheet is limited to only 65,500 rows and therefore if the data list is larger than 65,500 records – not all records will be displayed.

Openning Data

Just received some compressed data from www.info-castle.com, and want to know how to open it? You’ll need WinZip. to open .zip file and WinRAR to open .RAR files We compress and bundle electronically transmitted data by ‘zipping’ or condensing it, to make it much more convenient to send to you electronically. All you need to do is to Unzip it. If this program is not already on your computer, download it, open the resulting file and follow the instructions.

  •  Unzipping Files: WinZip

    winzip
    Download WinZip for Windows

  •   Unzipping Files: WinRAR


    Download WinRAR for Windows

  • Unzipping using WinZip Classic
    1. Start WinZip (perhaps by clicking on the file/attachment you’ve received).
    2. Choose New Archive from the File menu.
    3. Type the name of the file, e.g.,
      MYFILE.ZIP
      and press the Enter key.
    4. Choose Add from the Actions menu.
    5. Type the full file specification of the files you want to add, e.g.,
      C:\MYFILE\*.*
    6. Be sure the “Include subfolders” box is checked and the “Save full path info” box is not checked.
    7. Click the Add With Wildcards button.
  • Unzipping using the WinZip Wizard
    1. Start WinZip and click Next in the Welcome panel.
    2. In the Select Activity panel, choose Create a new Zip file and click Next.
    3. Type the name of the archive, e.g.,
      C:\MYFILE.ZIP
      and click Next.
    4. Click Add Folders. Navigate to the desired folder, click to select it, and click OK to add it to the list.
    5. Click Zip Now.

WORKING WITH YOUR DATA

Once you have your data downloaded or if you purchased our CD, you need a way to utilize the data. All data can be easily imported into many software application for  further manipulation. All of the widely used software  programs will accept the common format that we uses (.CSV format).

Below are some of the best ways we have found to work with your new lists.

Importing Data

How do I get my data into my computer program?

Or you can load and use our propriety program called Data-Interface.

Still didn’t find an answer to you question? Contact us we will be glad to help